The Cincy USA Certified Tourism Ambassador™ Program is a national certification program for the tourism and hospitality industries. Classes are offered to all community partners involved in the tourism/hospitality industry, or anyone interested in learning more about the region and customer service. The program teaches best practices and ensures that CTAs understand their role in delivering a quality guest experience. The Cincy USA Certified Tourism Ambassador™ Program has been developed by the Cincinnati USA Convention & Visitors Bureau, with program partners meetNKY CVB and the Regional Tourism Network.

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